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Getting Started with Your Online Proctored Test
Before launching your online assessment, you will complete a series of mandatory pre-checks including EULA acceptance, headshot capture, photo ID upload, and a room scan video. Each step has specific instructions—follow them closely to avoid delays or rejection. Once the assessment begins, an AI-powered proctoring system will monitor your activity for suspicious behaviour. If flagged, you will receive on-screen warnings; after four, your session will pause for review by a live proctor. You can contact the proctor via live chat, raise a support ticket, or consult the AI assistant for basic queries. Adhering to all rules and the code of conduct is essential for a smooth and fair experience.
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Step-by-Step Exam Process
A guided workflow is displayed with four steps to ensure readiness before starting the exam
Step:4 |
Do's and Don’t s(Guidelines)
Legal Name Guidelines
Candidates must register using the name on their valid ID, which must be presented during the assessment for verification
Photo ID Submission Guidelines
Submit a clear, valid photo ID that matches your registered legal name for identity verification during the assessment
Guidelines for Capturing Headshots
Capture a clear, front-facing headshot with good lighting and a neutral background to meet verification standard
Guidelines for Room Scan
Perform a complete room scan to ensure a secure, distraction-free environment that meets assessment requirements
Guidelines for Enabling Video Graphic Library
Graphics acceleration helps your webcam video run smoothly and clearly during the exam, ensuring a stable connection with the proctoring system.
Best Practices Operating Procedure
This section covers L1 troubleshooting guidelines to help resolve pre-exam launch challenges.
Having Technical Trouble?
Enable Permissions: Windows vs Mac
Quick fixes for camera, microphone, speaker, and system settings for Windows OS and Mac OS.