Showing error “Process tracker not running” – even application is installed and it is running

Step1: Click the View Site Information icon to the left of the address bar to open the site settings, then toggle Local Network Access.

Note: If Local network access is not available. Please enable it by follow below step.

Step2: If enabling local network access does not resolve the issue.

Please following below steps to verify the functioning of process tracker:

1. Please open the below URL in a new Chrome window

http://localhost:3000/health

2. Output should be

If the output appears like this, there is no issue with the Process Tracker running. The issue needs to be checked with the Application team.

Note: This output is for Windows; on macOS, the version will be different.

Step3:

Method1:

Click the View Site Information icon to the left of the address bar to open the site settings, then toggle Apps on device.

Method2: Chrome settings also allow Apps on Device

Step4: If port 3000 is used by any processes. Which we should highlight to candidate

Method1: In windows machine

Goto command prompt:

Type the command below command which is used to identify the process which using by port 3000

netstat -ano | findstr :3000

Currently process tracker is using by the port 3000

If any other application is using by the port, we should ask the permission of candidate to close the application.

We can search by using PID in task manager and close the application.

If any other system process is used by the port, we should inform the candidate.

Method2:

Mac machine

Goto Terminal.

Step1: Below command to identify process running on port 3000

lsof -t -i :3000

Step2: below command to find information on pid

ps -fp [PID]

Step3: below command to kill the process. Note: please inform candidate to kill from their end

kill [PID]