Showing error “Process tracker not running” – even application is installed and it is running

Experiencing low internet speed despite high-speed connectivity at the candidate’s end.

Please follow below steps to ensure internet connection is good.

Kindly follow the steps below to verify your internet connection

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If the image downloads quickly, the candidate’s machine has a stable internet connection; otherwise, refer to Step 2 for the cause of the issue.

If the download takes a long time, kindly share the following explanation with the candidate:

The reason you see a discrepancy is that standard speed tests (like Speedtest.net) are designed to measure your maximum theoretical bandwidth by opening multiple simultaneous connections to a local server.

In contrast, our application measures the real-world performance of a single file transfer between your device and our specific server. Factors such as the physical distance to our server, the single-threaded nature of an image download, and network routing mean that while your 'pipe' is large, the specific 'stream' of data for this task is moving at a different rate. Both results are technically 'correct'—they just measure different things.

Session Interrupted Scenarios.