Speaker Settings for Online Assessments

1. What should you check first if you cannot hear any sound from your speakers?

Check the Volume Control icon in the taskbar tray. Ensure it is not muted and adjust the volume as needed. Try selecting/connecting to the appropriate Output from volume setting which will be popped up on clicking the setting icon given next to Mx volume.

2. How do I enable sound/speakers from browser settings?

Follow these steps to enable sound from your browser settings:

  • Click the Site Information icon to the left of the URL bar.

  • Select Site Settings to view the list of controls.

  • Locate the Sound control.

  • Click the dropdown menu next to Sound.

  • Select Allow to enable sound for the application.

3. What should be the default setting of the 'Sound' control within browser settings?

The default setting should be Allow. To confirm or change this:

  • Click the Site Information icon to the left of the URL bar.

  • Select Site Settings.

  • Locate the Sound control.

  • Click the dropdown menu next to Sound.

  • Select Allow to enable sound for the application.

4. How can I access quick help from the application to enable the sound setting?

Quick help documentation is available for all prerequisites. Any failed prerequisite will be listed, along with a link to a step-by-step guide. Following the instructions should resolve sound-related issues.

5. Why is the sound setting required for online assessments?

Sound is essential for online assessments as you may need to communicate with the proctor via audio call or chat.

6. Can I continue with the assessment if the sound setting is disabled for the site within the browser?

No, you cannot proceed with the assessment if the sound setting is disabled, even after launching the assessment.

7. Can I mute the speaker sound during the assessment?

Yes, you may mute the speakers during the assessment. However, it is recommended to keep sound enabled at an ideal volume to ensure smooth communication with the proctor.

8. Can I change the sound setting during the assessment?

Yes, you can change the speaker settings during the assessment. It is advisable to keep sound and volume control enabled at an ideal level to facilitate communication with the proctor.